Position title
Wintel Engineer
Responsibilities
  • To manage and support all Windows servers including the Operating System
  • To recover Windows servers in the event of hardware failure
  • To collate and maintain full server inventory
  • To review and agree on BAU acceptance of change records on Server Management environments
  • To be Technical Experts in several supported Technologies Citrix, Clustering
  • To proactively manage all issues raised as problems and perform root cause analysis was requested
  • Perform system health checks on both of operating system and supported technologies such as Exchange
  • Escalate service enhancement suggestions to the Server Management Proactive Services team
  • Provide responsive action to any high-priority issue by providing the agreed level of technical cover 7 x 24 hrs.
  • Respond to monitoring alerts and execute reporting of system health and capacity using tools and procedures to ensure compliance with service level agreements and operational standards
     

    Physical Requirements:

    Prolonged periods of sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.

 

Qualifications

• Knowledge of Microsoft Core components is mandatory.
• Minimum of 3 years of technical knowledge in Active Directory, Clustering and WINTEL PLATFORMS including Windows 2000, 2003, 2008,2012/R2,2016,2019,2022
• Familiarity with VMware vSphere
• Datastore management
• Familiarity with storage area network pathing and lun allocation
• Working knowledge of Infrastructure Support including Active Directory and Antivirus

 

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