A Glossary of HR Terminology
Glossary of Human Resources Management and Employee Benefit Terms
Glossary of Human Resources Management and Employee Benefit Terms
HR Wordbook > Recruiting Software
Recruiting software is software that helps organizations optimize the hiring process, from finding and attracting candidates to screening resumes and sending out offer letters. Recruiting software is often called an applicant tracking system or ATS, though these two are not exactly the same. Recruiting software is a broader category that encompasses applicant tracking systems as well as other tools that focus on individual phases of the hiring process.
CRM (candidate relationship management) recruiting uses another type of recruiting software like an ATS. However, while an ATS manages applications for any given job, a CRM is a tool for nurturing relationships with potential job candidates. In other words, an ATS is more focused on active job applicants, while a CRM is used to build a pool of talent eligible for future job openings.
Most recruiting software can do some or all the following:
Typical recruitment software tracks applicants throughout the screening and interview process. For example, hiring managers and recruiters will be able to create a job posting, send it out to the appropriate platforms, and view all relevant job applications through the recruitment software portal. Updates can be made in the portal once the candidates have been interviewed. The recruitment software can also be used to send out job offers, handle paperwork related to onboarding the new employee, and create reports relating to the hiring process. This makes the entire process more efficient and organized, giving everyone involved more time to handle other tasks.
As we said, organizations use recruiting software to optimize the hiring process. This optimization can improve the hiring experience for both recruiters and candidates alike.
For hiring organizations, recruiting software can make the hiring process faster and more efficient. Not only does this save managers and recruiters time, but it also makes it easier for an organization to hire top candidates who may be weighing multiple offers.
For candidates, recruiting software can simplify the application process and open communication channels, both of which contribute to a positive candidate experience. And when candidates have a positive experience with an organization’s hiring process, regardless of the outcome, they are more likely to endorse the company to their friends and family or even apply again themselves.