To lead and drive technical sales initiatives by providing application-based chemical solutions to customers in target sectors, ensuring revenue growth, customer satisfaction, and strategic market development.
1. Sales Strategy & Business Development
- Develop and execute sales strategies for specialty chemical product lines.
- Identify and develop new business opportunities in focus industries.
- Analyze market trends, customer needs, and competitor activities.
2. Technical Consultation
- Provide technical support and product recommendations based on customer applications.
- Conduct product trials, demonstrations, and training at customer sites.
- Liaise with R&D and application teams to customize solutions.
3. Key Account Management
- Maintain strong relationships with existing clients and identify upselling/cross-selling opportunities.
- Prepare and deliver technical proposals and commercial offers.
- Ensure timely resolution of client issues and complaints.
4. Sales Operations & Reporting
- Achieve monthly, quarterly, and annual sales targets.
- Manage CRM entries, sales forecasting, and pipeline tracking.
- Prepare market and sales performance reports for management.
5. Cross-Functional Collaboration
- Work with internal teams (Production, QC, Logistics) for timely order fulfillment.
- Coordinate with marketing for promotional activities, exhibitions, and product launches.
- Support product development through VOC (Voice of Customer) feedback.
- Education: B.Tech / M.Tech in Chemical Engineering, or M.Sc. in Chemistry/Ph.D in Chemistry
- Experience: 8-15 years in technical sales in specialty chemicals or allied industries.
- Preferred Sectors: Performance chemicals, adhesives, coatings, Specialty Chemicals
Skills & Competencies
- Strong technical understanding of specialty chemical products and applications.
- Excellent communication, presentation, and negotiation skills.
- Ability to understand and solve complex customer problems.
- Proficiency in CRM tools and Microsoft Office Suite.
- Willingness to travel extensively for customer visits.
KPIs (Key Performance Indicators)
- Sales revenue growth (YOY % increase)
- Customer acquisition and retention rate
- Product trial-to-conversion ratio
- Customer satisfaction (NPS or survey-based)
- Timeliness and quality of technical support provided
