How beneficial is Employee Monitoring Software?

By Sonam Shaikh
Employee Beneficial

Employee tracking can be considered a trespassing process of collecting relevant information related to employee’s performance at the workplace with the help of technology-oriented software. The employee location tracking system is a result of the harmony between hardware and software methods that can monitor every move of an employee.

Additionally, some employees are given work from home facilities which due to recent pandemic, it has become mandatory to allow employees to work from their residence.Successfully monitoring employees, without causing any disharmony should be well managed by the managers and seniors in the organization.  HR personnel and IT personnel can work in unison to achieve the goal.

Employee monitoring software is used to track employee’s productivity and to ensure the appropriate use of corporate resources. To make this not an intrusive process, HR can take the following steps:

Create written policies stating clearly on timekeeping, phone monitoring etc. along with disciplinary guidelines.

  • Make sure that the employees are aware of these policies by taking acknowledgment as proof.
  • Follow disciplinary actions when there is a default and do not differentiate among employees
  • Focus on the result and not on the process- by keeping your policies within reasons.
  • Discreetly block potentially harmful and inappropriate websites to safeguard productivity.
  • Make the employees aware of the installation of monitoring software and take acknowledgment from them.

Tracking employees is considered as one of the effective ways of improving the efficiency and productivity of the business organization. Employee monitoring software installation has both positive and negative impacts. Both HR and management of the organization should carefully handle knowing the pros and cons of the installation.

Tracking employee’s attendance:

The main objective of introducing employee tracking software is to make an accurate attendance record of the employees. There are multiple factors related to the attendance of an employee off time schedule, start time schedule, arrival time, leaves, break times and so on. The hourly work attendance is a basic important measure to analyze the performance of an employee. Using a time tracking tool such as PulseHRM allows companies to easily monitor your employees’ time usage and generate automatic timesheets.

Better insight of employees:

Monitoring your employees doesn’t just identify the lowest performers—it also spotlights the highest performers (so you can promote them!). Here is a classic example when a Dallas restaurant started using software to track each waiter’s activities, including their tickets, dishes, and drinks, management was primarily trying to tamp down employee theft.

However, the data also ended up revealing which waiters were the most productive. One of these waiters, Jim Sullivan, was rewarded with a management position when the chain opened up a new location.

Timely corrections made possible:

Having more insight into what your team members are doing lets you catch mistakes before they spiral out of control. Maybe you notice one of your employees has started working on a low-priority project, but you really need him to focus his efforts on a more timely or important task. You can shoot him a quick email or message to say, “Hey! Can you please prioritize Project X over Project Y? We’re trying to ship by…”

Increases security of the organization:

Employee monitoring boosts security. It’s one of the best ways to make sure your field employees aren’t in danger; for example, “If an employee is supposed to be back at a certain time and nobody has heard from them,” says Paul Randhawa, senior management analyst at Santa Clara Valley Water District in California, “we can look upon the GPS, see where they’re at and check up on their safety.”

By monitoring employees in the workplace, the managers can obtain real-time notification related to employee’s behavior and access how engaged they are in the workplace. This process will filter out all unethical employees so that management can take swift disciplinary action against them. With the well-structured employee tracking system, the process of rectifying errors in the early stage became very easy.

Employees working remotely:

Every manager struggles to keep their team in-sync; and as remote work becomes more and more common, especially with a situation like that of the recent Pandemic, the challenge of unifying a group of people has taken on a global dimension.

Employee monitoring can have a huge impact on your ability to connect everyone. If you’ve got access to data from each and every employee, you can get a high-level and granular view of what’s happening any time you want.

Leads to better delegation:

The better you understand each employee’s strengths and weaknesses, the better you can delegate. A successful delegation is mission-critical: it fosters collaboration, develops your employees, makes you more productive, increases team trust, and lets you focus on the bigger picture.

None of those benefits are realized if you’re assigning tasks to the wrong people. When you know who struggles with what (and conversely, who shines at what), you can hand out tasks appropriately. Sometimes, that means giving the assignment to the person who’s least equipped to handle it, so he can improve. Sometimes (when there’s a time-crunch or the project is really important), that means giving it to the person who can do it in her sleep. You won’t be able to make either decision without great data—which an employee monitoring tool can provide.

Employee Beneficial

Easing administrative work:

With the right employee monitoring app, however, you can automate a large portion of your administrative duties. Since software like PulseHRM, you don’t have to do payroll: Just set up automatic payments. Plus, since you can customize settings for each worker to factor in different currencies, rates, and schedules, you won’t have to worry about keeping track of the details for every person you hire.

When a company introduces an employee tracking software that allows employees to track down their leave history and request leave, then this will boost the morale of employees. Moreover, it will save superiors time also since they won’t have to meet employees personally or communicate on phone to grant their leave requests. With just one tap of a finger, leave request can be granted or denied.

Prevents data leakage and litigation:

At times employees can turn against the organization and might start leaking critical business information to outsiders. This can happen when they stand to gain monetary benefits too. Strict monitoring protocols can stop these bad practices and employees can’t send confidential data to the outsiders. Thus, under the monitored work environment, the integrity of employees can be maintained and data of a company can be protected.

Lawsuits are a serious issue for businesses today. Emails are a written record that can be submitted as evidence. Employee monitoring can monitor security breaches, accidental misuse, and thus control potentially costly legal issues.

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